Q. Can I return defective product?

A. Yes, within 30 days of purchase according to our Shipping & Returns Policies.

Q. How will I receive my package?

A. All products are shipped in plain, 100 % discreet packaging. 

Q. What are the shipping methods?

A. We offer USPS, UPS Ground and UPS 2nd day shipping.

Q. Do we have a catalog?

A. Our catalog is our website.

Q. What are the payment options?

A. We take VISA, MasterCard and American Express. We also accept Cryptocurrencies.

Q. How do I track my order?

A. You receive at least two emails for every order. First a confirmation of order and then a shipping notification. Every shipping notification email will have a status tracking link in the email. You can use the link in the email, or you may need to copy and paste the link into your browser. The tracking link in the email is active for as long as the shipping service archives the information. Please be aware that orders shipped via "USPS to Canada" do not come with tracking information and may take approximately 2-3 weeks for delivery from the date we ship due to delays during customs inspections.